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Negotiating with Difficult People:
We Have a Hostage Situation!

By Karen Smith, MBA, PMP Never Fear! [Your Name Here] to the Rescue! Chances are high that at least one point in your career or personal life, you’ve had to negotiate with someone who was holding something you value as “hostage.” This…
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Where There’s a Wall, There’s a Way!
Achieving Group Consensus

By Bill Flury When I was beginning to learn how to be a good systems engineer, my mentor gave me some advice that has served me well. He told me, “Never try to solve a big problem on a small sheet of paper. Some problems just won’t fit…
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White Paper: Encouraging Process Improvement

by Bill Flury Keep what you do simple. Many companies have found simple, practical ways to implement their programs and have achieved the benefits with little cost. The key factor in keeping the improvement effort simple is to start with documenting…
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Focus: The Key to Success

by Bill Flury The “Ten Most Wanted” Cars At the morning roll call the Indianapolis Chief of Police spoke to his patrol officers about his frustration with their inability to locate stolen cars. He held up the stolen car listing that…
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Successfully Executing Strategy:
Is This the Secret You Need?

by Vicki Wrona, PMP When yet another strategic initiative is announced, is your organization cynical? Are they lukewarm in their support? Have your past initiatives worked as planned? Or did they wither before completion for a variety of reasons?…
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Failure Is Not an Option… Well, Sometimes

By Craig Covello, PMP I think it’s fair to say that most project participants are interested in doing a good job. Money is certainly a motivational factor, but many of us also value the concepts of personal integrity, commitment and reputation.…