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Can We Talk? The Value of Structured
Dialogue as a Learning Strategy

by Darlene Frederick Early in her long and fabled career, comedian Joan Rivers immortalized the phrase, “Can we talk?” as her signature gag line. The phrase served as a punctuation mark, usually to one of Rivers’ always spicy, sometimes…
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Talent Management:
Designing the Employee Experience

by Rob Zell Much has been made in the last several years about managing the guest experience. We often hear how companies are seeking to make service their differentiator, or do more to leverage data to maximize the customer relationship.…
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Blended Learning: Everything I Need to
Know I Learned in High School

by Jennifer Gibson, Director of Learning Solutions at Forward Momentum Indulge me for a few minutes and take a trip in the Way Back Machine to high school.  Don’t worry, you won’t be naked and there won’t be any bullies, I promise. I…
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Business Strategy: Talent Management

By Edward J. Williams, MAEd, MHRM, MBA I was asked once to define talent management.  After some brief thought about how to best explain it, I decided that it was best to start with a quick explanation of what talent management is NOT.…
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The Power of Questions: Is Your Question
an Invitation, a Request or a Weapon? Part 1

by Karen Smith, MBA, PMP The right question, asked at the right time, in the right way, to the right person … can have rippling effects on an organization. Think how different things would be for General Motors and its customers…
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Overcoming Organizational Obstacles to Unlock the
Value of Project Management Part 3: Working
Miracles So Leaders Don’t Have To

by Vicki Wrona, PMP In the previous post, Mowing Down Turf Protection, we examined the second of five cultural barriers. We’ll now explore the third barrier faced by project managers and project team members – the perception of a project…