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Building a Team that Wins the
World Cup for Your Business

by Rob Zell Managers who are focused on the right things are consistently focused on building and maintaining effective teams. The manager that successfully does this is able to steer the team to accomplish tasks efficiently rather than having…
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Make Feedback the Gift that Keeps on Giving

by Rob Zell Around my office, I am the feedback enforcer. Anytime a manager or peer delivers feedback they glance my way to make sure that they delivered the feedback in an effective manner. Feedback is critical to help team members reach…
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Enterprise Collaboration: Save Your Red
Shirts!

by Rob Zell Of the many television shows that have left a lasting impression on American culture, Star Trek led the way by bringing a vision of a bright future of exploration and (mostly) peaceful interactions. One of the most lasting memories…
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Peace Is Overrated:
Balancing Tension to Maximize Results

by Rob Zell Because work done by today’s knowledge worker is accomplished in teams, learning how to balance the tension in your meetings and on your teams is a crucial survival skill in today’s professional environment. Learn one reliable…
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Understanding the Value of Project
Management

By Vicki Wrona, PMP and Rob Zell Do you want to implement project management but aren’t getting the support from senior management that you need? Does your organization wonder where the value in project management can be found? We have…
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Don’t Set Service Goals in 2013

by Rob Zell: Everywhere you turn, someone is writing about customer service: how important it is; how it is the differentiator in a sea of common products and services; how much guest loyalty brings to the bottom line. In light of this trend,…