Entries by vwrona

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Why Questions Are Avoided, and How to
Change That: Is Your Question an
Invitation, a Request or a Weapon? Part 2

by Karen Smith, MBA, PMP In part 1 of this series we explored how the power of questions – your questions – can either make or break your career. In this article, we’ll examine why questions are not asked, and how to create a culture of curiosity that will add value to your organization. Why […]

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Overcoming Organizational Obstacles to
Unlock the Value of Project Management
Parts 4 and 5: Unrealistic Expectations
and Micro-Managers

by Vicki Wrona, PMP This is the last post in our series on unlocking the value of project management. In our previous three posts we examined three cultural obstacles that can throw a wrench in the best laid plans of the most accomplished project managers. Fortunately, we were able to apply project management practices to […]

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Can We Talk? The Value of Structured
Dialogue as a Learning Strategy

by Darlene Frederick Early in her long and fabled career, comedian Joan Rivers immortalized the phrase, “Can we talk?” as her signature gag line. The phrase served as a punctuation mark, usually to one of Rivers’ always spicy, sometimes crude observations on life, love and reality. In an interview with PBS’ Tavis Smiley two months […]

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Talent Management:
Designing the Employee Experience

by Rob Zell Much has been made in the last several years about managing the guest experience. We often hear how companies are seeking to make service their differentiator, or do more to leverage data to maximize the customer relationship. I have to admit, as easily as that language rolled off my keyboard, I’m not […]