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Keep a Smile and Your “Customers”
Coming Back

by Karey Rees I recently returned from a fun vacation to Disney World with my family. Every time I go to a Disney park I am in awe at the outward level of friendliness, happiness and willingness to help others from all employees. Over our…
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What to Do with the Clues!

By Karen B. Smith, MBA, PMP: In my earlier Get A Clue post, I discussed that neuro-linguistic programming (NLP) is a connection between the neurological processes (“neuro”), language (“linguistic”), and behavioral patterns that…
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Pushing Yourself to Higher Performance

On Saturdays, all belt levels in my Haidong Gumdo program show up for practice. Last Saturday, I was the total new kid on the block with many experienced people in the class. I could choose
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Try Reverse Brainstorming

by Vicki Wrona, PMP We are all familiar with brainstorming, but its impact is often quite limited due to a number of factors discussed earlier. But have you heard of reverse brainstorming? It is a simple technique which can generate truly…
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Brainstorming: We Know What to Do, Why Don’t We Do it?

By Vicki Wrona, PMP: We all know what brainstorming is and how to do it. Then how come so many people do it so poorly? They think they do it well, but as an observer, I can tell you they don’t. And the ones who are proudest and loudest…
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Reference Materials for Procurement Management

By: Brian Egan I have been doing research on the subject of project procurement management and ventured onto the PMI website to look for reference materials.  There were surprisingly few books available, considering how important procurement activities are to project success. A set of three books that seemed particularly relevant were written by Margaret Gilbert.