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How to Deliver Bad News: 3 Techniques

By Vicki Wrona, PMP: A frequent concern and popular topic in our communications, leadership or project management training classes is how to deliver bad news. We commonly discuss techniques of feeling empathy, putting yourself in their…
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It’s Your Project!

By Dr. Gerald Mulenburg, PMP: A book that I read recently keeps coming to mind when I think about project management. The name of the book is It’s Your Ship: Management Techniques From the Best Damn Ship in the Navy by Naval Captain…
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Hone Your Communication to Manage Up and Down

By Rob Zell: Cue narrator and eerie music: You are about to enter a dimension that is very real and demands performance; a dimension in which you are an engaged employee, looking to get ahead and improve your career. You have a boss…
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Mulenburg’s “Meetings As Projects”

by Dr. Gerald Mulenburg, PMP: I once headed up an organization for a year while their chief was off getting a masters degree in business. I soon learned that the organization had an obsessive-meeting-compulsive-disorder. It seemed like…
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Please Rate This Blog a Five

by Rob Zell: After a recent purchase at a chain pharmacy, the associate showed me on my receipt the number I could call to take a quick service survey. She ended by saying, “…and we would appreciate if you gave us fives.” You have probably…
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Plan B: How to Make an
Effective Contingency Plan

By Craig Covello, PMP: The simplest path between any two points is a straight line.  The logic of geometry cannot be argued, however, geometry does not necessarily mirror the journey required to deliver a project on time and within budget. …