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Sharing Around the
Virtual Water Cooler

by Rob Zell: Many organizations are struggling today with the concept of incorporating social networks into the workplace. I don’t blame them. There are plenty of issues that immediately come to mind: How do you secure the information? …
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How Triage Techniques Might Have Helped Toyota, Part 2

by Bruce Beer, PMP: Earlier, we began exploring Toyota’s quality and performance problems through 2010 and how Triage efforts could help them recover before it is too late. In this post, we continue that discussion. (Click here to read…
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Generational Leadership: A New Dimension of Diversity

By Kathy Martucci, PMP: The generational makeup of the workforce has changed significantly in the last 10 years. Today, more generations work together in single workplaces and they have greater disparities than ever before. The workforce…
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How Triage Techniques Might Have Helped Toyota, Part 1

By Bruce Beer, PMP: This is the first of two posts. How can a company that built its reputation on quality have been in the state where they seemed to be pilloried from all directions due to quality failures? Toyota was in trouble,…
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Listen to Me! I Have Some Good Ideas!

By Bruce Beer, PMP: Have you ever thought of a great improvement to content, process, design, product etc., and respectfully suggested this to your manager? What was his or her response? It could well have been something like “Great idea,…
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Lessons Learned for Leaders – Follow Domino’s (and Others)

By Vicki Wrona, PMP: There are several good examples of large and medium company leadership recognizing the value of learning from their mistakes, including Domino’s and Goodman Networks. If it works for the leaders of companies, why not…