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7 Steps to a Successful
Virtual Team

by Tiffany Robinson Employee engagement has been a hot topic over the past decade with many companies increasing the number of perks and benefits offered in order to become an attractive place to work and a hard place to leave. If your…
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Resolving Conflict Within
Remote Teams

By Bill Flury A few years ago, I was manager of a Law Enforcement Assistance Administration project on which we had small teams working in eight different cities. Each team was tasked to work with the local police, courts, or corrections…
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Leading Differently:
Remote vs. Face-to-Face Teams

By Frank Burroughs Today’s business environment is leveraging connectivity at a pace that leaves many of us scrambling to stay fully engaged with colleagues we seldom (or never) see face to face. While simply trying to learn the various…
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The Art of Networking in the Digital Age:
Less Net, More Work

By Burl W. Randolph Jr. I love the digital age.  Not as much as I love mentoring, but the digital age has made life so much easier.  With the click of a mouse, I can transfer money across the United States, order products from around the…
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What If You Held A Best Practices
Meeting… And Nobody Came?

By Bill Flury First Meeting: A Great Idea We were discussing how we could get started with the business of process improvement. Mickey said, “Hey! I’ve got a great idea! The Quality folks are always telling us that we should be on…
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Stimulate Action with
the Gap Method

By Bill Flury A stranger walks up to you and says, “Excuse me, your zipper is open”. Instinctively, you look for the exposed gap and rush to close it. Your reaction is intuitive and urgent. Most people have a strong, inbred urge to…