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The Perfect Mistake

By Vicki Wrona, PMP: We’ve all made mistakes, and we’ve all witnessed both good and bad examples of how to react to those mistakes — sometimes on a very public stage. Professionally, what can we learn from these? First, let’s discuss…
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Sharing Around the
Virtual Water Cooler

by Rob Zell: Many organizations are struggling today with the concept of incorporating social networks into the workplace. I don’t blame them. There are plenty of issues that immediately come to mind: How do you secure the information? …
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What Do You Do When You Don’t Get a Response?

By Vicki Wrona, PMP: Have you ever had someone who just wouldn’t respond to your messages, no matter how much you tried to reach them? There are a myriad of reasons why this occurs. Regardless of that, how do you interpret the silence?…
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Getting Past No – The Saga Continues…

By Brian Egan, PMP: Getting Past No – Negotiations in Difficult Situations by William Ury, Bantom Books, 2007, is the sequel to Getting to Yes (Fisher and Ury, 1981). First published in 1991, ten years after Getting to Yes, this book…
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Lessons Learned for Leaders – Follow Domino’s (and Others)

By Vicki Wrona, PMP: There are several good examples of large and medium company leadership recognizing the value of learning from their mistakes, including Domino’s and Goodman Networks. If it works for the leaders of companies, why not…
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Getting to Yes – A Management Classic

By Brian Egan, PMP: Very few non-fiction books are being read 35+ years after they were first published. Getting to Yes is the exception. First published in 1981 by Roger Fisher and William Ury, Getting to Yes – Negotiating Agreement Without…