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Peace Is Overrated:
Balancing Tension to Maximize Results

by Rob Zell Because work done by today’s knowledge worker is accomplished in teams, learning how to balance the tension in your meetings and on your teams is a crucial survival skill in today’s professional environment. Learn one reliable…
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Annoying Conference Call Behaviors

by Karey Rees Have you seen this video yet?  It’s a video of how a conference call would be if it were in “real life”. I think it’s pretty true, which in turn, makes it quite entertaining (and good for few laughs). If you haven’t…
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Is Your Organization Ready
for Project Portfolio Management?

By Kathy Martucci, PMP Most of us believe that project portfolio management (PPM) is a good thing…and, it is. After all, what organization wouldn’t want to maximize their return and minimize their risk?  The simple answer is they all…
White Papers
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Earning PDUs to Maintain
Your PMP Certification

by Vicki Wrona, PMP You've passed the PMP® Exam and are now certified. Congratulations! Now what? Well, you have to maintain your certification. There are a number of ways to do that. This paper outlines your options to allow you to maintain…
Did That Process Change Work? Four Steps to Better Processes
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Did That Process Change Work?
Four Steps to Better Processes, Step 4

by Alan S. Koch, Certified ITIL Expert, PMP, CSM, CTM In the last three posts, we defined the problem of process change and worked through several steps necessary to make modifications and ensure the change sticks. So far, we have listed: Define…
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Paper vs. Electronic: Using the Brain’s
Preference to Work for You

By Vicki Wrona, PMP As I was flipping through a Scientific American magazine (yes, the paper version), I was intrigued by an article titled Why the Brain Prefers Paper1 exploring the results of studies on how the brain processes information…