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Why Questions Are Avoided, and How to
Change That: Is Your Question an
Invitation, a Request or a Weapon? Part 2

by Karen Smith, MBA, PMP In part 1 of this series we explored how the power of questions – your questions – can either make or break your career. In this article, we’ll examine why questions are not asked, and how to create a culture…
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Overcoming Organizational Obstacles to
Unlock the Value of Project Management
Parts 4 and 5: Unrealistic Expectations
and Micro-Managers

by Vicki Wrona, PMP This is the last post in our series on unlocking the value of project management. In our previous three posts we examined three cultural obstacles that can throw a wrench in the best laid plans of the most accomplished…
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Talent Management:
Designing the Employee Experience

by Rob Zell Much has been made in the last several years about managing the guest experience. We often hear how companies are seeking to make service their differentiator, or do more to leverage data to maximize the customer relationship.…
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The World’s Most Reliable PDA

By Bill Flury *See reader warning at end.* My Smartphone Gasped and Died “Help! Send power!”  I was stuck with a lot of things on my schedule and a lot of contacts to call and my phone wouldn’t let me in to see what I had to…
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The Power of Questions: Is Your Question
an Invitation, a Request or a Weapon? Part 1

by Karen Smith, MBA, PMP The right question, asked at the right time, in the right way, to the right person … can have rippling effects on an organization. Think how different things would be for General Motors and its customers…
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Overcoming Organizational Obstacles to Unlock the
Value of Project Management Part 3: Working
Miracles So Leaders Don’t Have To

by Vicki Wrona, PMP In the previous post, Mowing Down Turf Protection, we examined the second of five cultural barriers. We’ll now explore the third barrier faced by project managers and project team members – the perception of a project…