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Sharing Around the
Virtual Water Cooler

by Rob Zell: Many organizations are struggling today with the concept of incorporating social networks into the workplace. I don’t blame them. There are plenty of issues that immediately come to mind: How do you secure the information? …
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How Triage Techniques Might Have Helped Toyota, Part 2

by Bruce Beer, PMP: Earlier, we began exploring Toyota’s quality and performance problems through 2010 and how Triage efforts could help them recover before it is too late. In this post, we continue that discussion. (Click here to read…
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Generational Leadership: A New Dimension of Diversity

By Kathy Martucci, PMP: The generational makeup of the workforce has changed significantly in the last 10 years. Today, more generations work together in single workplaces and they have greater disparities than ever before. The workforce…
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You Never Forget How to Ride a Bike: Crossing
Generational Lines in Training and Development

By Rob Zell: In too many classrooms, in too many organizations, training is failing. It is failing to focus on changing behavior and failing to engage workers in the joy of learning. Not just learning for the sake of knowledge; do that on…
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How Triage Techniques Might Have Helped Toyota, Part 1

By Bruce Beer, PMP: This is the first of two posts. How can a company that built its reputation on quality have been in the state where they seemed to be pilloried from all directions due to quality failures? Toyota was in trouble,…
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E-Mail Pet Peeves

By Vicki Wrona, PMP: We all have pet peeves — those things that others (or possibly you) do that drive you crazy. I’ll start with some of mine with regard to emails. I am not disclosing this to rant, but instead in an attempt for all…