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Issues are Like Snow Banks – They Don’t Melt

By Vicki Wrona, PMP: It’s that time of year. The sun is coming out, we are now entering spring and many parts of the world which have experienced heavy snow storms this winter are starting to unthaw. Have you ever noticed how in the spring,…
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What Do You Do When You Don’t Get a Response?

By Vicki Wrona, PMP: Have you ever had someone who just wouldn’t respond to your messages, no matter how much you tried to reach them? There are a myriad of reasons why this occurs. Regardless of that, how do you interpret the silence?…
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Getting Past No – The Saga Continues…

By Brian Egan, PMP: Getting Past No – Negotiations in Difficult Situations by William Ury, Bantom Books, 2007, is the sequel to Getting to Yes (Fisher and Ury, 1981). First published in 1991, ten years after Getting to Yes, this book…
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Listen to Me! I Have Some Good Ideas!

By Bruce Beer, PMP: Have you ever thought of a great improvement to content, process, design, product etc., and respectfully suggested this to your manager? What was his or her response? It could well have been something like “Great idea,…
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Lessons Learned for Leaders – Follow Domino’s (and Others)

By Vicki Wrona, PMP: There are several good examples of large and medium company leadership recognizing the value of learning from their mistakes, including Domino’s and Goodman Networks. If it works for the leaders of companies, why not…
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Getting to Yes – A Management Classic

By Brian Egan, PMP: Very few non-fiction books are being read 35+ years after they were first published. Getting to Yes is the exception. First published in 1981 by Roger Fisher and William Ury, Getting to Yes – Negotiating Agreement Without…