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What Do You Do When You Don’t Get a Response?

By Vicki Wrona, PMP: Have you ever had someone who just wouldn’t respond to your messages, no matter how much you tried to reach them? There are a myriad of reasons why this occurs. Regardless of that, how do you interpret the silence?…
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E-mail (Mis)Communication

By Vicki Wrona, PMP: Have you ever had a misunderstanding result from an email? Especially one that became emotional? Why is that? Why is it so much harder to communicate via email? I craft my messages very carefully and yet still misunderstandings…