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Global Project Management:
Avoiding Last Minute Surprises

by Lana Boiko, PMP It is a very special thrill to manage complex global initiatives and projects. Doing so gives you a sense of excitement, novelty, pride and accomplishment. It raises your awareness of all of those important global differences:…
Did That Process Change Work? Four Steps to Better Processes
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Did That Process Change Work?
Four Steps to Better Processes, Step 3

by Alan S. Koch, Certified ITIL Expert, PMP, CSM, CTM In the last two posts, we tackled the issue of process change and the steps necessary to make modifications and ensure they stick. So far we have listed: Define your process goals Identify…
Did That Process Change Work? Four Steps to Better Processes
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Did That Process Change Work?
Four Steps to Better Processes, Step 2

by Alan S. Koch, Certified ITIL Expert, PMP, CSM, CTM In the last post we began the discussion of how to manage process change and focused on the importance of clearly defining the requirements. Once the requirements are clearly defined and…
Did That Process Change Work? Four Steps to Better Processes
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Did That Process Change Work?
Four Steps to Better Processes, Step 1

by Alan S. Koch, Certified ITIL Expert, PMP, CSM, CTM So you made some changes to the way you do your projects. Did those changes make a difference? How can you know? There is an old saying that goes, "You can't manage what you don't…
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Yes, You Can Negotiate Project
Constraints! Part 2

by Alan S. Koch, PMP, CSM, Certified ITIL Expert: Note: This is Part 2 of a 2-part series on estimating and negotiating project constraints.  In part 1 we discussed how to estimate the cost and schedule of a seemingly non-negotiable project.…
Pencils
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Debacle: Case Study of a Small Project

by Kathy Martucci, PMP: Picture this: a roomful of disappointed and barely civil executives are intently focused on you. The one-page briefing you have prepared seems woefully inadequate to answer their questions and address the situation.…